Unified Network Services secures and monitors critical IT infrastructure components, including system metrics, network protocols, applications, services, servers, workstations, WiFi and critical network infrastructure, using state of the art management systems to monitor, alert and report, staying on top of your network 24/7.
Alerting
Unified Network Services receives alerts when critical infrastructure components fail and recover, providing documented notice of events.
Response
Unified Network Services acknowledges alerts and begins resolving outages and investigating security situation alerts immediately. Alerts can be escalated depending upon their severity.
Reporting
Reports provide a historical record of outages, events, notifications, and alert response for later review. Availability reports help ensure your SLAs are being met.
Maintenance
Scheduled downtime prevents alerts during scheduled maintenance and upgrade windows.
Planning
Trending and capacity planning graphs and reports allow us to identify necessary infrastructure upgrades before failures occur.
Some of the proactive capabilities of our monitoring solution include:
- Application-Level Backup – Recover from any server failure to physical or virtual machines in minutes.
- Antivirus – Provides complete protection from potentially dangerous programs and network attacks
- Antimalware – Quickly detect, destroy and prevent malware
- Proactive Monitoring – Servers, workstations, laptops and mobile devices
- Help Desk Capabilities – Quickly resolve issues in minutes
- Reports – Comprehensive reporting on all assets under management.
- IT Service Delivery – Provides proactive service in minutes, not days.
- Agent procedures – Custom scripts and AI to automate the things others do manually
- Audit and Inventory – Track every system and software detail efficiently and reliably no matter where the machine is located.
- Patch Management – Automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and software updates.
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